What is wrong with you? You are a doctor with supposedly many years of training. Why do you have to resort to yelling at patients because they’re asking you to do something for them? You can’t just pawn people off because you’re scared of the liability of treating someone with a lot of medication allergies. I do tech support for cell phones, and I would get fired in a heartbeat if I treated a customer the way you treated your patient. What kind of world are we living in where you’re treated better when you’re dealing with a phone that doesn’t want to save your pictures to your iCloud, than when you’re seeking treatment for a potentially life threatening issue?